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VIP Airport Departure Service Ngurah Rai
Express Fast Track Departure Service
How the Service Works
When you arrive at the International Departure Terminal drop-off zone, please proceed up the second ramp zone C,D,E (there are two). Our staff will be waiting at the bottom of the second ramp with a sign displaying your name.
Once you meet our team, hand over your passport and airline ticket. You’ll be escorted to the Business Class check-in counter. After that, you’ll proceed through immigration and customs lines via a fast track line no waiting.
Your assistant will meet you again after immigration and guide you to your departure gate or Vip lounge (Please note lounge is NOT INCLUDED in this price walk in rates apply to all lounges starting from (Rp680,000 per person). The service ends once you are settled in the lounge or departure gate.
Driver Coordination
If you’re not using our transport, please have your driver call our staff when approaching the airport. For convenience, we recommend using our private airport transfer service.
Service Pricing
Adult: Rp650,000 per person
Child: Rp350,000
Infant: Rp350,000
Premier Lounge Access:Please note lounge is NOT INCLUDED in this price, walk in rates apply to all lounges starting from (Rp680,000 per person)
Minimum booking time is 24 hours before departure.
Private Airport Transfer Costs (One Way) From
Kuta, Tuban, Legian: Rp300,000
Seminyak, Kerobokan, Umalas Batu Belig Jimbaran: Rp425,000
Denpasar, Sanur, Nusa Dua, Berawa, Tanjung Benoa, Canggu, Batu Balong: Rp450,000
Ubud, Mengwi, Uluwatu, Ungasan, Gianyar, Bingin, Tanah Lot, Pererenan: Rp650,000
What is the Express Fast Track Departure Service at Bali Airport?
This premium departure service includes personal assistance from the terminal entrance. It covers meet & greet at the drop-off zone, assistance with check-in, and escort through departure procedures including fast track immigration and customs — no waiting in line.
How does the departure process work?
Upon arriving at the International Departure Terminal, proceed to the second ramp (zones C, D, E). Our staff will be waiting with a sign displaying your name. Hand over your passport and airline ticket — you’ll be escorted to the Business Class check-in counter. After check-in, you will proceed through immigration and customs via a fast track line with no waiting. Your assistant will then guide you to your departure gate or VIP lounge. The service concludes once you are comfortably settled at your departure gate or lounge.
What’s included in the Express Fast Track Departure Service?
Personalised meet & greet at the drop-off zone (second ramp, zones C, D, E)
Escort to Business Class check-in counter
Fast track escort through immigration and customs
Escort to departure gate or VIP lounge
Driver coordination support
What is the cost of the service?
Adult: Rp650,000 per person
Child: Rp350,000
Infant: Rp350,000
Please note: VIP lounge access is NOT included. Walk-in rates apply to all lounges, starting from Rp680,000 per person.
Are hotel transfers included?
No, hotel transfers are optional but can be booked for an additional fee. One-way pricing from:
Kuta, Tuban, Legian: Rp300,000
Seminyak, Kerobokan, Umalas, Batu Belig, Jimbaran: Rp425,000
Denpasar, Sanur, Nusa Dua, Berawa, Tanjung Benoa, Canggu, Batu Balong: Rp450,000
Ubud, Mengwi, Uluwatu, Ungasan, Gianyar, Bingin, Tanah Lot, Pererenan: Rp650,000
No, you can use your own driver. However, we recommend using our private airport transfer for a smoother experience. If using your own driver, please have them call our team when approaching the terminal to coordinate your arrival.
How do I book the service?
You can book directly on our website by selecting your flight date, number of passengers, and any add-ons (e.g. hotel transfer, police escort). Upload your selfie photo and flight ticket as part of the booking form. Payment is accepted via Credit Card, PayPal, WISE, or Bank Transfer.
When should I book the service?
We require bookings to be made at least 24 hours before your flight departure time. Same-day requests are not guaranteed.
What documents do I need to provide?
During booking, please upload:
A clear selfie photo (for staff identification)
A copy of your flight ticket (PDF or image)
On the day, please have your passport and airline ticket ready to hand to our staff upon arrival.
Can I request a police escort?
Yes. For a true VIP experience, a motorbike police escort is available upon request for Rp4,500,000. This service clears traffic on your way to the airport. Advance notice is required.
What is the cancellation policy?
Cancellations made more than 24 hours before your scheduled service are eligible for a refund, minus any processing fees. No refunds are issued for cancellations made within 24 hours of departure. For changes or rescheduling, please contact us as early as possible.
